HEALTH EQUITY MANAGEMENT

HealthTalk A.I. equips you with the tools needed to adequately serve your most underserved patient groups.

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We understand the importance of facilitating conversations with patients about their non-medical needs that can be barriers to achieving better health.

While many healthcare organizations do a good job listening and addressing SDOH barriers when patients are present, many get left in the dark when it comes to understanding how many of their patients are neglecting care altogether — and their reasons for doing so.

HealthTalk A.I. gives you a way to identify these patients at scale and coordinate the resources needed to put them on a path to good health — and to drive the quality outcomes you desire.

Our platform also delivers key insights into your most vulnerable populations by giving your team a geographical perspective based on “the voice of the patient.”

The COVID-19 pandemic, for example, has highlighted many inequities within our nation’s healthcare system — and the process of distributing vaccines at such a large scale brought this to light. HealthTalk A.I. customers, however, were able to administer vaccines with ease, providing:

• Proactive outreach and self-scheduling via text

• Fully-customizable patient engagement workflows 

• Automated eligibility screening

• Automated reminders & rescheduling capabilities    

• Automated post-vaccination symptom surveillance 

• Automated follow up and scheduling of second doses    

• Dynamic dashboards to track vaccine success​