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SPECIALTY PRACTICES & AMBULATORY CARE

We help specialty physician groups and ambulatory care providers transform access and scale follow-up by automating actions to monitor and support patients throughout their paths to health and wellness.

BI-DIRECTIONAL ENGAGEMENT

AI SCHEDULING

DIGITIZED INTAKE & EDUCATION

ALL LANGUAGE SUPPORT
(LANGUAGE DETECTION)

Connect with more patients while also promoting inclusivity and health equity. HealthTalk A.I. supports all languages.

AI SCHEDULING
IN-PERSON & TELEHEALTH

Eliminate administrative workload by automating the scheduling process. Increase patient adoption with no cumbersome logins or apps to download.

DIGITIZED INTAKE

Enhance your digital front door strategy with smart SMS and web-based intake — remove bottlenecks and frustration created by manual intake processes.

PATIENT CONFIRMATIONS & REMINDERS

Stop manual reminder calls and phone tag. We make it easy for patients to confirm, cancel or reschedule appointments.

NO-SHOW MANAGEMENT

Keep your schedule full by identifying appointments that won’t happen and getting someone from your waitlist scheduled immediately.

PRE + POST MESSAGING
& EDUCATION

From delivering educational content to providing directions and parking instructions, pre and post engagement improves the patient experience.

PATIENT EXPERIENCE & CUSTOMER RECOVERY

Connect with more patients in real time. Identify and intervene with dissatisfied patients — and take immediate recovery action.

TELE-TRIAGE 

(FROM ANYWHERE) 

Manage capacity and increase throughput by enabling remote (or onsite) clinicians to triage and discharge patients via Telehealth.

TELEHEALTH FOLLOW-UP

Reduce your 72-hour ED return visits by easily scheduling AI-assisted virtual follow-up encounters.

EMERGENT TELE-EMS

Intervene with paramedics on scene to provide emergency support and advance CMS’ ET3 care delivery model.

BRAND REPUTATION MANAGEMENT

Improve positive reviews on popular platforms such as Google, Yelp, Facebook and Healthgrades. Leverage comment analytics directly within your dashboard.

PROVIDER PERFORMANCE & EDUCATION

Collect immediate and actionable feedback - at the provider level. Support practice initiatives by providing actionable data and personalized educational resources.

On-Demand Webinars

How a Level 1 Trauma Center Did a 180 Turnaround in Patient Experience

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Dr.Bahareh Aslani, MD
Emergency Physician at Inova Fairfax Hospital

Dr. Bahareh Aslani, MD shares the steps her ED practice took to quickly boost Inova Fairfax Hospital’s HCAHPS and reduce 72-hour returns. She’ll explain how their partnership with HealthTalk A.I. has created new opportunities and positively impacted their patients, providers, and bottom line. 

Dr. Paul Tripathi, MD
Emergency Physician & CFO for Virginia Emergency Medicine Associates

Leveraging Health Technology to Adapt to Pandemic Care Needs

Dr. Paul Tripathi, MD explains the processes and technology he has put in place to boost patient volume and to improve ED follow up and patient satisfaction at Inova Fair Oaks Hospital.

Engage Patients.

Measure Experience.        

Impact Care at Scale.

Dr. Tanveer Gaibi, MD explains how he leverages HealthTalk A.I. at Inova Fairfax Hospital to measure patient experience, impact patient care, and improve their HCAHPS scores.

Dr. Tanveer Gaibi, MD
Chief of Emergency Medicine at Inova Fairfax Hospital

The existing engagement approach is flawed and leads to patient frustration and staff burnout.

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HealthTalk A.I. streamlines patient follow up and facilitates callbacks and customer recovery.

Reduce administrative workflow

Reduce clinician and staff burnout

Reduce patient frustration and 72-hr returns

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FREE BROCHURE

To learn more about how HealthTalk A.I. supports Emergency Medicine Groups & Urgent Care Centers, please complete the form below to receive our free product brochure.

Click here to download

ENGAGE PATIENTS, EFFECTIVELY

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72% of Americans own a smartphone to text.

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98% of text messages are read vs 22% of email messages are opened

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19% of people never check their voicemail

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209% response rate increase with text messages

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75% of patients
would prefer appointment reminders and surveys through texts

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76% of patients believe texts are more convenient than a phone call

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