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Our HCAHPS scores have jumped 49 points and the only thing we’ve done differently is add HealthTalk A.I.
DR. TANVEER GAIBI, MD.
Chief of Emergency Medicine
at Inova Fairfax Hospital
Learn how to measure patient experience, impact patient care, and improve HCAHPS!
WHAT YOU'LL LEARN:
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How to engage patients at scale to achieve a high survey sample size
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How to better measure patient experience and provider performance
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How to close the loop with at-risk patients
WHO SHOULD ATTEND:
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Patient Experience roles
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Healthcare Quality roles
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Patient Relations roles
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Emergency Medicine and PCP providers
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Executives concerned with patient retention
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